Shipping & Return Policy

Shipping Information

At Forbidden Fantasy, we aim to get your order to you as quickly and discreetly as possible.

Processing Time:

• Orders are dispatched within 1–2 business days after purchase.

UK Shipping:

• Estimated delivery time: 2–4 business days after dispatch.

• All orders are shipped directly to the address you provide at checkout.

International Shipping:

• We ship worldwide.

• Estimated delivery time: 4–10 business days after dispatch, depending on your location.

• International delivery times may vary due to customs and local postal services.

Note: You’ll receive a confirmation email with tracking details once your order is shipped. Please ensure your delivery address is correct when placing the order.

Return & Refund Policy

Due to the intimate nature of our products, and in line with hygiene and health regulations, we do not accept returns or exchanges unless the item is faulty or damaged upon arrival.

If you received a damaged, faulty, or incorrect item, please contact us within 14 days of receiving your order at [your customer support email] with:

• Your order number

• A description of the issue

• Photo evidence of the product/problem

We’ll be happy to offer a replacement or refund if the issue meets our return criteria.

Non-Returnable Items

Please note, for hygiene reasons, we cannot accept returns on:

• Used items

• Lingerie, underwear, or items removed from sealed packaging

• Items damaged due to misuse

Need Help?

If you have any questions about your order, shipping, or return eligibility, feel free to contact us at info@forbiddenfantasy.co.uk – we’re here to help.